Privacy Policy
Effective Date: 26 April 2024
This Privacy Policy ("Policy") explains how Fathom, owned and operated by Dan Ford Coaching Ltd ("we," "us," or "our"), collects, uses, shares, and protects your personal information when you access or use our website and services (collectively, the "Services"). By using the Services, you consent to the collection, use, and sharing of your personal information as described in this Policy.
1. Information We Collect
1.1 Personal Information:
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We collect personal information such as your name, email address, postal address, phone number, and other contact information when you voluntarily provide it to us through the Services.
1.2 Usage Information:
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We automatically collect certain information about your device, browser, IP address, and usage patterns when you access and use the Services. This helps us to improve our Services and enhance user experience.
2. Use of Information
2.1 Provide and Improve Services:
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We use the collected information to deliver, maintain, and improve the Services, including personalizing your experience, providing customer support, and developing new features.
2.2 Communication:
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Your contact information is used to communicate with you about your account, respond to inquiries, send updates about the Services, and provide marketing materials. You can opt-out of marketing communications at any time.
2.3 Legal Compliance and Protecting Rights:
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We use your information to comply with laws, respond to legal processes, or protect our rights and safety, as well as that of our users.
3. Information Sharing
3.1 Service Providers and Third Parties:
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We share your information with trusted third-party service providers to help us operate, manage, and improve the Services. Efforts are made to anonymise the data shared and exclude personally identifiable information such as full names and email addresses.
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These providers are contractually obligated to protect your information and use it only as necessary to provide their services.
3.2 Legal Requirements:
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We may disclose your information as required by law or in response to legal requests.
3.3 Business Transfers:
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Your information may be transferred during mergers, acquisitions, or asset sales. We will notify you of any such changes.
4. Data Security
4.1 Security Measures:
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We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
4.2 Data Retention:
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We retain personal information only as long as necessary for the purposes described in this Policy or as required by law.
5. Your Rights
5.1 Access and Updates:
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You have the right to access and correct your personal information by contacting us.
5.2 Opt-Out:
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You can opt-out of marketing communications by following the instructions in the communications.
5.3 Cookies and Tracking:
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We use cookies and similar technologies to enhance your experience. You can manage these settings through your browser.
6. Third-Party Websites
6.1 Links to Other Sites:
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Our Services may include links to other websites. We are not responsible for their privacy practices.
7. Children's Privacy
7.1 Children Under 16:
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We do not knowingly collect personal information from children under 16. If we learn we have, we will delete it.
8. Updates to This Policy
8.1 Changes:
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We may update this Policy and will post the revised version on our Services.
9. Contact Us
9.1 Questions or Concerns:
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Please contact us if you have any questions about this Policy using the Contact section of this website
10. Indemnification
10.1 User Responsibilities:
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Users are responsible for their own use of the site and sharing of confidential information. Fathom is not liable for any misuse of the Services by users.